Our Managed Services includes:
Our team handles your day-to-day Salesforce support. If any issue arises, we will track down the problem and address it. We can handle the administration side of your platform.
Keep pace with your user requests whenever they come in. Continuously evolve your platform with access to our pool of specialists whenever you need.
We get the latest features the day they are released and we make sure your system is compatible as soon as the newest releases come out.
Do you have an idea for an AppExchange product but don’t have the experience and resources to get the application developed? Team Octawia Solutions is here to support you. As a leading Salesforce Partners, our expert Salesforce AppExchange Developers can help you. Create your own applications. Our world-class product engineers are on standby to help to ideate, create and publish your vision into the world of Salesforce. Make your own application or choose from a pre-existing application that fits your business domain.
We are recognized by Salesforce as an Expert Product Development Outsourcer (PDO), who can help design and build Salesforce applications, expertly architected to get through the Salesforce Security Review. For some of our clients we go a step further, by offering implementation and support services.
Our team is always ready to help you get started with building any app, right away. Your app is ready to use in just few simple steps.
We will work with your team to understand the detailed requirements to define the scope of work.
Our product development team will sit down with you for a formal meeting to understand and help you ideate the perfect application. After several brainstorming sessions, the perfect blueprint is created.
We will design the architecture of the app and develop the app using JavaScript, Visualforce, Force.com, APEX, Lightning, and/or Heroku stack.
Create
Extensive and exhaustive agile production methods are used to build you the perfect product.
Testing:
A detailed phase of testing is conducted. As we believe in agile processes, testing is conducted simultaneously with production so that you have the perfect app in hand. We will do a thorough review of the AppExchange app before submitting it for approval and support your team to get the app listed.
Publishing
Certified Salesforce Solution Architects provide advice and generate a robust system design. Starting with a platform review, through analysis to the creation of a roadmap, our outsourced in-house experts work in close collaboration with your team to find the right approach across all clouds.
Install
Your app is now good to go. Salesforce admins now have the freedom to browse your application and install it safely and securely. You have now helped create a product that does not just help you improve your business but also help hundreds of others as well
Maintenance and Support
We will offer all necessary maintenance and technical assistance during and after the integration. We create apps that provide a unique experience to your customers.
Full-cycle ISV App Development
Building a native custom AppExchange app for your requirements and offering support even after implementation.
In short Octawia Solutions helps to get your product market quickly from ideation, design, through the security review to delivery. Complete, connect or convert your service or app to the Salesforce ecosystem, adds features or refactor code to enhance usability.
Salesforce Migration Services
Migration to Salesforce through our migration process:
Migrating your existing data to Salesforce is more like re-shaping old furniture when you move into a new house. Migration of your data from existing legacy systems into a new or existing Salesforce environment is a crucial step. Our team provides a painless and user-friendly way of cleansing, organizing and de-duplicating your data, making it more manageable and simplified.
Depending on whether it’s your sales, marketing, finance or custom-made application that needs to share data with Salesforce, our certified experts and strategists will help you choose the most scalable integration option.
A robust data model supported by air tight integrations with legacy applications to ensure that your old data is retained, but without duplicates. Thanks to our meticulous data cleansing.
Mapping the plan:
Before commencing data migration, our consultants begin with mapping out a detailed, thorough migration plan.
Selecting the data:
From the overall data gathered by different teams, we select and filter the most relevant data for the client’s business.
Data Mapping:
We will create an Entity Relationship Document that will help to visualize the table structure, data type and record counts. From here, mapping of the data fields of old data to relevant fields in Salesforce becomes a lot easier and accurate.
Salesforce Considerations:
To successfully import your data we need to have a lock on record ownership, access privileges, what happens to data of ex-employees and inactive users, security settings etc. This will ensure that we do not miss out on any of your old data while migrating to Salesforce.
Testing and Integrating the data:
After migrating the data to Salesforce, we run tests to ensure that all the data is transferred successfully without any errors. An initial batch of data will be moved into a test environment to check for mapping accuracy and data integrity. During the data migration process, we take data protection as a priority. We ensure that the data accuracy is maintained throughout. You can check for any deviations and we will have them addressed. We do all this without touching your live CRM until you give us a big YES to do live import.
Data Import:
Based on the revisions to data models and field mapping in the Sandbox testing, we will import all your CRM data to Salesforce. We will be using airtight scripting and suitable data loaders to ensure the safety and integrity of your data at its new home.
On the basis of clearly defined goals and requirements, we develop the perfect solution for you. Requirements that we have in mind for you:
Security
- Analysis and evaluation of risks
- Execution of tests
- Backup of the legacy system
Completeness
- Switch between bird’s-eye view and detailed view
- Representation of all dependencies
- Description of the changed data architecture
Immutability
- Unchangeable documentation and archiving of:
- Migration activities, releases and controls
- Transition tables and tests
Connectivity
- Interface development
- Ensuring data transmission
- Integration of the new system into the IT landscape
Actual analysis
- Analysis of inventory processes
- Uncovering limitations
- Viewing the IT landscape from a bird’s-eye view
- Analysis of data structure and data flow
- Visualization of interfaces and connections
- Uncovering redundancies
- Analysis of potentials
Completeness
Conceptual design of the Salesforce solution, adapted to your goals and requirements
- Optimization of existing processes
- Design of a new, optimized process landscape
- Setting up a new data architecture including the structure
- High-level design of the new system
- Planning of the changeover to the new system
Immutability
Our solution designers create the technical concept of your new system based on the Target analysis.
The iterative course of the project enables you to constantly monitor our implementation.
We implement below concepts:
- Data architecture
- Process landscape
- Cross-system architecture
Not sure where to start?
Talk to us. We will work with you collaboratively to identify and analyze your
requirements, and will assist you in developing and implementing the right solution.